Privacy Policy

This Privacy Policy explains how Doug Grantham, RE/MAX of Orange Beach ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, fill out our forms, or communicate with us by phone, text message, or email.

1. Information we collect

We collect information you give us directly, such as when you fill out a form, request a home value, or contact us. This may include:

• Your name, email address, and mobile phone number
• Whether you want to buy or sell, and details about the property or search, such as area, price range, property type, address, and timeline
• Any message or question you send us
• Your text message consent choices

We may also collect basic technical information automatically, such as your browser type, the page you came from, and how you use our pages.

2. How we use your information

• To respond to your inquiry and help you buy or sell real estate
• To send you property information, home values, and follow-up messages you asked for
• To schedule showings, consultations, and appointments
• To send marketing messages, such as new listings and market updates, only if you agreed to receive them
• To improve our website and services
• To meet legal and regulatory requirements

3. Text messages (SMS)

If you check a consent box on our form, you agree to receive text messages from Doug Grantham, RE/MAX of Orange Beach at the mobile number you provide.

• Non-marketing messages are about your real estate inquiry, such as follow-up, scheduling, and answers to your questions.
• Marketing messages include new listings, market updates, and special offers, and are only sent if you checked the marketing consent box.
• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help.
• Consent to receive text messages is not a condition of buying or selling property or of any purchase.

4. How we share your information

We do not sell, rent, or trade your personal information. We only share it when needed to serve you, for example:

• With service providers who help us run our business, such as our CRM, email, and text messaging platforms. They may only use your information to provide services to us.
• With professionals involved in your transaction, such as lenders, title companies, inspectors, or attorneys, only when you ask us to or when it is needed to complete your transaction
• When required by law, or to protect our rights or the safety of others

Text messaging opt-in data and consent are never shared with third parties, as stated in Section 3.

5. Cookies and tracking

Our pages may use cookies and similar tools to remember your preferences and understand how visitors use the site. You can turn off cookies in your browser settings, though some features may not work as expected.

6. Your choices

• Text messages: reply STOP to any message to stop receiving texts.
• Email: click the unsubscribe link in any email.
• Your data: contact us to ask what information we hold about you, or to have it corrected or deleted, subject to any legal requirements to keep certain records.

7. Security and retention

We use reasonable safeguards to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed for the purposes in this policy or as required by law.

8. Children's privacy

Our services are meant for adults. We do not knowingly collect personal information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

10. Contact us

If you have questions about this Privacy Policy, contact us: